Cleveland, Ohio, 44135
Job description
**Client Coordinator**
**Cleveland, OH**
**$23-24/HR**
As a Client Coordinator, you will cultivate and sustain robust professional relationships with current and potential clients, ensuring to address their inquiries and manage orders efficiently and accurately, all while demonstrating a strong commitment to customer satisfaction.
**Client Coordinator Responsibilities:**
– Promptly respond to incoming calls and chat messages.
– Manage and process orders received through various channels such as phone, email, fax, and the web.
– Handle customer requests for returns and warranty claims effectively.
– Ensure timely follow-up with customers.
– Acquire and maintain detailed product knowledge to engage effectively with clients.
– Identify and highlight potential challenges and opportunities.
– Follow up with vendors as necessary.
– Perform data entry using Excel proficiently.
**Client Coordinator Qualifications:**
– High school diploma is required (Associate’s Degree is an advantage).
– A strong work ethic with proven reliability.
– Competence in computer applications, especially Excel and Word.
– Prior experience in a collaborative team setting.
– Excellent skills in handling calls and active listening.
– A customer-oriented approach with the ability to adapt to diverse personalities.
– Outstanding communication and presentation abilities.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
