Westlake, Ohio, 44145
Job description
Application Engineer
Westlake, OH
Competitive Salary and Benefits
The Application Engineer plays a vital role as a technical authority, providing support to internal teams and external clients in the materials testing product range. This position collaborates closely with Sales, Marketing, and customers to deliver hands-on technical assistance, conduct product demonstrations, aid in application development, and deliver training sessions. The successful candidate will exhibit strong knowledge in materialography, excellent presentation abilities, a methodical approach to problem-solving, and a genuine passion for educating clients.
Key Responsibilities of the Application Engineer:
- Offer technical and application assistance for materials testing instruments to both internal and external customers.
- Evaluate customer samples and devise preparation methods and optimal practices.
- Conduct product demonstrations in various settings including in-house, at customer locations, trade exhibitions, and through virtual platforms like WebEx.
- Facilitate technical training sessions for customers and internal staff.
- Create and implement educational training content and courses.
- Assist the Sales team with technical discussions and converting opportunities.
- Present technical material through webinars, conferences, workshops, and industry gatherings.
- Help customers troubleshoot and resolve quality-related issues.
- Engage in continuous improvement projects, including Lean initiatives such as 5S.
Qualifications for the Application Engineer:
- Bachelor’s or Master’s degree in Materials Science, Metallurgy, or a closely related technical discipline, or equivalent experience.
- Demonstrated experience in materialographic sample preparation and microscopy is essential.
- Familiarity with hardness testing and/or image analysis software is desirable.
- Understanding of ISO and ASTM standards, such as ISO 17025, ASTM E10, E18, and E92/E384 is beneficial.
- Strong command of Microsoft Office and various technical software applications.
- Excellent skills for presenting and demonstrating products, both in person and online.
- Outstanding written and verbal communication capabilities.
- Analytical, structured, and team-oriented approach to problem-solving.
- Valid driving record and willingness to travel domestically and internationally, including overnight trips.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
