Atlanta, Georgia, 30308
Job description
Legal Billing Manager
Remote
$130,000 – $145,000
The Legal Billing Manager will oversee all elements of the firm’s Billing team, including leadership and management of team members, coordinating workflows, and fostering team development and growth. Acting as the key information and quality control resource for the group, the Billing Manager plays a pivotal role in ensuring billing excellence.
Responsibilities of the Legal Billing Manager:
- Provide comprehensive updates on billing matters to the team’s leadership.
- Prepare and/or review daily, weekly, or monthly reporting as needed.
- Oversee and assess billing transactions and activities to guarantee accuracy, completeness, and compliance with company policies.
- Develop strategies aimed at optimizing workflow efficiency.
- Collaborate with attorneys and Legal Support to create invoicing that aligns with client specifications.
- Address and respond to billing inquiries from customers, ensuring a high standard of customer service.
- Act as a point of contact and escalation between the Legal team, Billing team, and other departments.
- Represent the Billing department at various team meetings.
- Monitor compliance with timekeeping standards and ensure adherence to client requirements.
- Oversee the Billing process to ensure smooth and successful monthly closing cycles.
- Lead, mentor, and champion the development of the Billing team; identify growth opportunities for team members, collaborating with leadership and trainers to support their development.
- Conduct regular one-on-one and departmental meetings with team members, focusing on mentoring and development discussions.
- Maintain clear team expectations and ensure understanding among team members; monitor compliance and address any personnel issues promptly.
- Leverage technology to enhance efficiency while upholding professionalism.
- Exhibit good judgment and discretion in building strong working relationships with both attorneys and staff.
Requirements for the Legal Billing Manager:
- Bachelor’s degree, with a consideration for any relevant training, skills, and experience necessary for fulfilling core job responsibilities.
- At least five (5) years of experience in managing a large team (10+) in a high-volume setting, demonstrating a history of improved performance.
- Prior experience in a law firm is preferred.
- Familiarity with eBilling systems is preferred.
- Capable of working effectively and delivering results in a fast-paced, high-pressure environment.
- In-depth knowledge of operational strategies and business models relevant to billing.
- Detailed understanding of billing application functionalities and capabilities.
- Strong grasp of legal accounting processes.
- Comprehensive understanding of Aderant or similar legal billing applications, with the ability to utilize system features to develop effective billing solutions.
- Knowledge of various software systems related to law firm billing, cash applications, and collections.
- Ability to lead a team with a focus on personnel development and process enhancements.
- Strong project management capabilities with a talent for prioritizing and managing multiple initiatives concurrently.
- Excellent communication skills, both written and verbal.
- Proficient analytical, organizational, interpersonal, and presentation skills.
- Adept at analyzing complex problems and proposing or executing effective solutions.
- Proficient in Microsoft Word and Excel.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
