Cleveland, OH, 44114
Job description
Senior Legal Billing Specialist
Cleveland, OH
$70,000 – $88,000
As a Senior Legal Billing Specialist, you will collaborate directly with partners, associates, legal assistants, and finance team members to oversee various facets of client billing. Your responsibilities will include preparing intricate multi-payor, consolidated, and split bills while handling a substantial volume of billing for a designated group of attorneys.
Responsibilities of the Senior Legal Billing Specialist
- Generate monthly and on-demand prebills for attorney evaluation, prioritizing precision and promptness.
- Draft and modify bills, incorporating feedback and revisions from attorneys.
- Examine prebills and draft invoices to ensure adherence to client outside counsel policies.
- Acquire a comprehensive understanding of firm, client, matter, and exception rates, along with advanced and courtesy discounts.
- Verify that relevant rates and any fee agreements are accurately reflected across all matters.
- Request timekeeper and rate approvals as necessary.
- Apply retainer funds as instructed by attorneys.
- Process write-downs in accordance with firm policies.
- Ensure timely and accurate completion of tasks and responses, aligning with firm guidelines and policies.
- Prepare, submit, track, and manage e-bills across various client billing systems, swiftly identifying and resolving issues.
- Analyze and address any rejections or reductions that arise.
- Maintain proactive communication with attorneys regarding billing statuses and any ad-hoc inquiries.
- Research and resolve billing inquiries and issues promptly.
- Continuously assess processes to enhance efficiency and effectiveness in problem resolution.
- Keep comprehensive billing notes that outline procedures, deadlines, and other preferences from clients and attorneys.
- Provide timely and accurate accrual and budget information in response to client and attorney requests.
- Escalate pertinent issues to the Legal Billing Supervisor as needed.
- Deliver exceptional client service, positioning yourself as a comprehensive resource for external clients, attorneys, firm staff, vendors, and third parties.
- Assist Billing Coordinators with training, workflow management, and resolution of issues when required.
- Engage in departmental and firm-wide projects and initiatives.
- Generate ad-hoc reports for internal and external clients upon request.
Qualifications for Senior Legal Billing Specialist
- High School diploma or equivalent is required; a bachelor’s degree or similar experience in Billing or a related field is preferred.
- A minimum of 5 years’ experience in a Billing Coordinator or Specialist position, ideally within a mid-size to large Law Firm or Professional Services Firm.
- Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook 365.
- Previous experience with Aderant Financial Systems, Classic, Elite, BillBlast, and/or eBilling Hub is desirable.
- Familiarity with eBilling functions across various client billing platforms.
- Proven track record of identifying and resolving complex billing challenges and processes.
- Excellent organizational, analytical, critical thinking, and time management abilities.
- Strong attention to detail.
- Willingness to occasionally work beyond standard business hours or modify personal schedules according to workload and deadlines.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
